Client support

You already run Fitizzy on your site, in your stores or to outfit your teams: this form goes straight to the team that looks after your integration.

Open a support request

We acknowledge every request within one business day. If an incident is blocking sales, say so in the subject and the request is handled first.

The site or retail brand concerned, the URL where the problem shows up, what you expected and what you got instead.

Fields marked with a star are required. We reply within one business day and use your details for this enquiry only.

What helps us answer quickly

  • The name of the site, the retail brand or the Plateforme Pro account concerned.
  • The URL of a product page, or the screen where the problem shows up.
  • What you expected, and what you got instead.
  • The date and time of the most recent occurrence, plus the browser or device.
  • For professional clothing: the client site name and the collection concerned.
  • For a campaign: the client company, the collection and the wearer concerned.
  • For a return: the order number and the date the request was submitted.

The form is the fastest route, but the team is reachable directly too.

Not a client yet?

For a demo or a commercial question, the sales team answers from the contact page.

Ask for a demo